Your need might be our next product. GUARDIAN was born from that question — an American client asked whether the chip could update remotely, we said "yes," and within a year it became operational. We don't sell bags off the shelf. We build a solution for your protocol.
Every inquiry starts from one of two starting points, and goes through the same six-step process. The pace varies by path.
Your need is unlike any kit we've built so far. The protocol is unique, the gear requires in-house spec work. We open a blank page and build together.
You saw a kit at another unit and it's close to what you need, but not exactly. A different item, a different order, a different size. We start from the existing template and adjust point by point.
~3–5 weeks on average. On both paths. The pace varies — the steps are identical.
A field person (not sales) meets you. Asks about the protocol, the unit, the field conditions.
We come back with an initial contents proposal. You approve or revise in a first round.
A full spec document — what each item is, the quantity, the standard.
Your professionals go over the spec. Unit doctor, lead medic, equipment officer.
Final corrections from your notes. A version for approval.
Sign-off. Full production. Every kit is scanned in GUARDIAN before it ships.
One question on the screen, one choice and you move on. You can skip to leaving your details at any step. A field person gets back to you within 24 hours.
From the first conversation to the first kit in the field: ~3–5 weeks, depending on order size and number of iterations. 90% of projects ship on the agreed schedule.
No minimum. Even a single kit is possible. We go through the entire spec process even for a single bag.
Then it's an invitation for a new development. 60% of our developments over the past 5 years started this way.
Every kit is saved with us with a full contents definition. Versions 2, 3, 4 come back as a repeat order without a re-spec process.
Yes, by default. Every bag that leaves the warehouse has a chip embedded in the logo. Inventory viewing via phone tap — always free.
A field person gets back to you with a contents proposal and a schedule. No automated "we'll get back to you" — a real response from someone who understands your world.
Go to the full catalog of 18 ready-made kits. If no kit fits — come back here. Most clients find what they're looking for there.